Sat.Jul 06, 2024 - Fri.Jul 12, 2024

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Utility Bills Spiking During Summer Heatwave

Account Recovery

Electricity prices in the United States have surged nearly twice as much as overall inflation, posing a significant challenge for consumers and utility debt collectors alike. The Bureau of Labor Statistics recently reported a 4.4% increase in electricity costs compared to June of last year, surpassing the overall inflation rate of 3%.

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CFPB Takes Action Against Fifth Third for Wrongfully Triggering Auto Repossessions and Opening Fake Bank Accounts

Consumer Finance

The CFPB took action against repeat offender Fifth Third Bank for a range of illegal activities that would result in the bank paying millions in penalties as well as paying redress to harmed consumers.

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When Will a Bankruptcy Fall Off My Credit?

Credit Corp

A bankruptcy can remain on your credit report for up to ten years from the filing date of Chapter 7 bankruptcy or up to seven years from the filing date of Chapter 13 bankruptcy. However, its impact on your credit score lessens over time as you rebuild your credit with responsible financial behavior. While bankruptcy may be a last resort, there are times where filing bankruptcy might make sense.

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Increase in UK Businesses filing for Administration

UK debt collections

A total of 879 UK businesses filed for administration in the first six months of 2024 – a 42% and 16% increase compared to 2022 and 2023 respectively, according to analysis by full-service law firm Shakespeare Martineau. Retail, manufacturing, construction , real estate and hospitality were the worst-hit sectors for the second year in a row, accounting for 57% of all administrations.

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Benchmarking ROI with Forrester: Measuring the Success of Finance Transformation

Finance Transformation Myths Busted Over 75% of organizations struggle to define the right success metrics to benchmark the impact of their finance transformation investment. Whether you are just initiating your digital transformation journey or planning to pitch your next AI project to leadership, without the right metrics and a rigorous tracking process - all your efforts might go to waste!

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Senate Committee Holds Hearing on Medical Debt

Account Recovery

The Senate Committee on Health, Education, Labor, and Pensions (HELP), yesterday held a hearing to discuss the issue of medical debt in the United States and explore potential solutions to alleviate this burden. The hearing is a follow-up to a bill introduced by Sen. Bernie Sanders [I-Vt.

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Building a Transformative End-to-End Collections Strategy

Taurus Collect

Creating a transformative end-to-end collections strategy is crucial for businesses. It involves carefully managing and recovering debts while maintaining positive customer relationships. One important aspect of this strategy is no fee debt collection. This means businesses can recover their debts without extra costs. It’s about finding the balance between effective debt recovery and customer care.

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Consumers want New Government to act on Late Payments

UK debt collections

Xero, the global small business platform, today announced the findings of its ‘Settle Up’ report, which found 62 per cent of UK consumers surveyed expect tackling late payments to be a priority for government. For decades, policymakers pledged to address the power big businesses hold over small firms, which last year cost small businesses an estimated £1.6 billion.

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Daily Digest – July 12. Collector Sued for Sending Letter, Text After Plaintiff Opted Out of Receiving Text Messages; Senate Committee Holds Hearing on Medical Debt

Account Recovery

Collector Sued for Sending Letter, Text After Plaintiff Opted Out of Receiving Text Messages Judge Grants MTD in FDCPA Case Over Worker’s Comp Debt Senate Committee Holds Hearing on Medical Debt Utility Bills Spiking During Summer Heatwave WORTH NOTING: When seeking advice, it might be best to avoid asking people who went through similar situations […]

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FFIEC Publishes 2023 Data on Mortgage Lending

Consumer Finance

The Federal Financial Institutions Examination Council (FFIEC) today published data on 2023 mortgage lending transactions reported under the Home Mortgage Disclosure Act (HMDA) by 5,113 U.S. financial institutions, including banks, savings associations, credit unions, and mortgage companies.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Drop Anchor: What Is Your Flagship Content?

NCBA Law Practice Management Blog

I talk to lawyers a lot about generating in-house content, that features them, and that is authentic to their personalities. Of course, I’m pushy: So, sometimes , attorneys get frustrated with me , and say : ‘Hey, I’ve got a lot going on!’ I get it. It’s tough to find the time – which is why it makes sense to specialize. Individual lawyers, then, should have ‘anchor’ content = the primary content you produce, that you can leverage in a number of different ways , and repurpose.

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Commercial Landlords struggling says new study

UK debt collections

A new study from infinitSpace also found more than one-in-seven commercial landlords believe their buildings are at risk of closing by 2029, amid affordability and mounting debt concerns. From early in the first lockdown in 2020, commercial landlords were banned from exercising most of the usual remedies available to them to enforce rent arrears that fell due during the period of the pandemic, as a measure to protect tenant businesses.

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Collector Sued for Sending Letter, Text After Plaintiff Opted Out of Receiving Text Messages

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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CFPB Propone Normativa para Ayudar a los propietarios a Evitar Ejecuciones Hipotecarias

Consumer Finance

La CFPB propone nueva normativa para facilitarles a los propietarios de viviendas recibir asistencia, cuando tengan dificultades para pagar sus hipotecas.

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How Collection Agencies Minimize Effort and Maximize Results with the Right Software

Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.

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How to Accept Online Payments for Free in 2024

Payment Savvy

In the evolving world of small businesses, efficient payment processing is crucial. Online payments’ convenience and speed can boost customer satisfaction and streamline operations. However, the fees associated with payment processing can be a burden. Accepting online payments without incurring fees may sound appealing, but it’s not feasible.

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How to Increase Working Capital for your Organisation

Qualco

NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.

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Judge Grants MTD in FDCPA Case Over Worker’s Comp Debt

Account Recovery

A District Court judge in Florida has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act case involving a worker’s compensation claim because the plaintiff failed to sufficiently allege a concrete injury, thus lacking the necessary standing to pursue the lawsuit.

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Prepared Remarks of CFPB Director Rohit Chopra, Vice Chair of the Financial Literacy and Education Commission, on Fraud in Consumer Payments

Consumer Finance

Since late 2021, the CFPB has been analyzing the various vectors where fraud is being perpetrated today and is identifying the new ways where we expect fraud to be perpetrated in the future. Addressing these will require a range of policy tools and private-sector action.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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FinTech Baropaper 2024: iDEAL favourite when it comes to payment methods

On Guard

Download the fintech baropaper Organisations, according to finance professionals, prefer to get paid via iDEAL (33%). Among their customers, iDEAL is also the favourite payment method (36%). This is according to the FinTech Barometer, the annual survey by credit management software specialist Onguard, for which 304 CFOs, finance managers and finance professionals were surveyed.

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What Happens If You Ignore Your Student Loans?

Credit Corp

Ignoring student loans can damage your credit score, lead to wage garnishment, and accrue interest and fees. It may also result in legal action, tax refund offsets, and impact co-signers, making it crucial to address repayment issues promptly with your loan servicer. Student loan debt in the United States stands at $1.727 trillion as of 2023. The repayment process may seem overwhelming if you’re among the more than 43 million borrowers with outstanding student loan debt.

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Daily Digest – July 11. Getting to Know Richelle Rocazella of Axela Technologies; Appeals Court Again Overturns Ruling on Whether Call Center Agents Should be Paid While Computers Boot Up

Account Recovery

Getting to Know Richelle Rocazella of Axela Technologies Appeals Court Again Overturns Ruling on Whether Call Center Agents Should be Paid While Computers Boot Up Fewer People Deferring Healthcare Because of Costs: Study CFPB Proposes Rule to Help Homeowners Facing Foreclosure Strategy3 Enhances Expertise with Addition of Two Senior Consultants WORTH NOTING: How to keep […]

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Which US Financial Districts Could See The Most Office Foreclosures?

The Kaplan Group

Office loan defaults pose a high risk for major US financial districts, potentially signaling impending issues for large cities. A new study by The Kaplan Group analyzed office building data in key US financial districts to determine which are most at risk of a large number of loan defaults or even geo-centric office firesales. Districts at the most risk could predict which cities are at large risk of a firesale, but also which could likely repurpose their financial districts.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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FinTech Baropaper 2024: Financial health as a priority

On Guard

Download the fintech baropaper Manual debtor management a reality for two in ten finance professionals Two in ten finance professionals (18%) do not use debtor management tools. This is according to the FinTech Barometer, the annual survey by credit management software specialist Onguard, for which 304 CFOs, finance managers and finance staff were surveyed.

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Who Pays Redundancy Money If Your Business Can’t Afford It?

Hudson Weir

In this article we’ll explain who pays redundancy money when a business is a) solvent, b) trading but struggling financially and c) closing down while insolvent. Many employees have specific rights if an employer makes them redundant, depending on factors such as their length of service at the company. These can include rights to redundancy pay, a notice period, consultation, a different role in the company and time off to find a new job.

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Getting to Know Richelle Rocazella of Axela Technologies

Account Recovery

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support.

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Will the Removal of Medical Debt From Credit Reports Change the Way You Do Business?

FFGN COLLECT NY

Proposed changes regarding the removal and reporting of medical debt may lead you to change how you do business if you rely on credit reports when deciding whether to grant credit, In June, the Consumer Financial Protection Bureau (CFPB) proposed some major changes related to the reporting of medical debt and consumer credit reports. More specifically CFPB Director Rohit Chopra proposed removing billions of dollars in medical debt from credit reports.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.