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By Delaney: One thing I did not consider when applying as a Collections Specialist is just how many ‘hats’ I’d come to wear in this role. We work with a variety of clients – dental offices, lawncare services, banks, veterinarians, restoration companies, and medical laboratories – just to name a few. The longer I have been with American Profit Recovery, the more I have grown familiar with the assortment of different industries that we recover funds for.
When hiring a qualified accounts receivable specialist, it's important that they have the right skill sets. They're going to be speaking with your customers directly about one of the most uncomfortable topics - money. They need confidence, persistence and enthusiasm, and also they need the proper training. We took a look at A/R job descriptions for a better idea of what's required.
There’s no other way to put it. Bad debts are bad news. As a team of experienced insolvency practitioners, Chartered Accountants, and business owners, we are well versed in what bad debts are and how can you avoid them. Not all bad debts are made equal, but significant bad debts can be enough to put a company out of business. All business owners should have an understanding of bad debts and how best to avoid them in order to protect the financial health of their company.
Now is a great time to start imagining ways to incorporate email into your strategy, and this guide is a great place to start! Thought leaders and consumers both shared how email can fit into your current debt collection outreach. The post How Are Debt Collection Agencies Using Email in 2022? appeared first on Arbeit -.
AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?
It’s always exciting to land a new client, but when that client does not pay you and the debt adds up, excitement turns into anxiety and disappointment. It may be time to consider hiring a commercial collection agency. We all know managing a business and the cash flow process is a financial pain point. We’ve spent a lot of time on this blog discussing: Turning debt over to a collection agency Choosing the right collection agency for your business Innovative steps for protecting your business now
Have you ever wanted to know the real story behind the debt collection industry? Want to get the inside scoop on how things really are in the world of debt collections? We got you covered here! There are untold amounts of myths regarding collection agencies and how they operate. And even more myths about how they interact and work with consumers. So we thought we would share a little bit of inside baseball when it comes to debt collections and debunk many of the myths that people share.
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Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
Have you ever wanted to know the real story behind the debt collection industry? Want to get the inside scoop on how things really are in the world of debt collections? We got you covered here! There are untold amounts of myths regarding collection agencies and how they operate. And even more myths about how they interact and work with consumers. So we thought we would share a little bit of inside baseball when it comes to debt collections and debunk many of the myths that people share.
Enterprise Recovery is a debt collections agency that specializes in B2B account recovery. We do our best to recover what's owed to hard-working companies so they can retain working capital and continue their successful business ventures. We also educate on the best practices required to collect those debts before turning to a professional debt collections company.
By Georgia: As a debt collector, I look forward to coming to work every day. Yes, you read that correctly. Admittedly, before working here, I would never have thought I’d think that. American Profit Recovery has opened my eyes to what it truly means to be a debt collector, as well as what an important job it is. This career is not only about helping consumers but also helping to change people’s perceptions of the debt collection industry.
Creating and promoting a website for your agency is a gigantic step towards, what we believe, is the future of debt collection -meeting consumers where they want to be met. It all starts with a website. We'll walk you through the easiest places to get started creating a website, elements to include, and how to optimize it for the consumer experience.
A credit monitoring service should make tracking your credit score a seamless part of your life — much like checking your email or ordering delivery for dinner. The best services, which I list below, all excel with this kind of accessibility, but they also have some distinct differences. Each credit monitoring service charges different fees (or no fees) and provides a unique combination of services.
Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.
UNDERSTANDING HOW MANAGEMENT TRAINING IS DIFFERENT THAN REGULAR TRAINING Teaching someone to be a collector is a fairly straightforward process because you know at the end of the training, you want those individuals to be able to collect debts, compliantly, empathetically, and persuasively. Teaching someone to be a manager is an entirely different process because … The post Daily Digest – December 30.
The Consumer Financial Protection Bureau has fined an international remittance company $700,000 for not refunding consumers after it made transfer errors, in a failure to comply with the Electronic Funds Transfer Act. A copy of the enforcement action against Servicio UniTeller can be accessed by clicking here. Between 2013 and 2021, the company allegedly did … The post CFPB Fines Remittance Company $700k For Failing to Provide Refunds first appeared on AccountsRecovery.net.
The overall financial well-being of consumers is back to its pre-pandemic levels, which is not necessarily a good thing, according to data released yesterday by the Consumer Financial Protection Bureau, with a noticeable decline in financial health for Hispanics and individuals under 40. A copy of the full report can be accessed by clicking here. … The post Consumers’ Financial Well-Being on the Decline: CFPB first appeared on AccountsRecovery.net.
I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.
Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.
The Consumer Financial Protection Bureau yesterday issued a proposed rule that would require non-banks — such as debt collectors — to report enforcement actions and court orders to a public registry that would be used to detect repeat offenders and give the CFPB and other enforcement agencies insights to help it “take action to stop … The post CFPB Proposes Creation of Repeat Offender Registry first appeared on AccountsRecovery.net.
We were so close to what I think would have been our first ruling on the safe harbor of using the Model Validation Notice, but a District Court judge in Utah ruled a plaintiff lacked standing to pursue his Fair Debt Collection Practices Act lawsuit because the defendant purchased the plaintiff’s lawsuit during a sale … The post Judge Grants MTD in FDCPA Case Over Lack of Interest Disclosure on MVN first appeared on AccountsRecovery.net.
If you are an agency that is still trying to figure out how to be able to accept payments via PayPal or Venmo, you are now two steps behind, because a new instant payment technology for financial institutions has expanded into the United States after a successful launch in Brazil. Called Pix, the technology facilitates … The post QR-Based Payment Platform Expanding into the U.S. first appeared on AccountsRecovery.net.
A District Court judge in Indiana has granted a motion to vacate a default judgment that was entered against a defendant in a Fair Debt Collection Practices Act case, ruling that the plaintiff never properly served the defendant with the summons and complaint, after the defendant removed the case to federal court. A copy of … The post Judge Vacates Default Judgment Against Defendant in FDCPA Suit first appeared on AccountsRecovery.net.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
A District Court judge in Maryland has granted a defendant’s motion for summary judgment in a Fair Credit Reporting Act case, ruling the plaintiff’s claim that the defendant did not conduct a reasonable investigation was without merit and that the plaintiff did not produce enough evidence to make his case. A copy of the ruling … The post Judge Grants MSJ For Defendant in FCRA Case Over Disputed Debts first appeared on AccountsRecovery.net.
The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations and TCPA communication authorization platforms. … The post Getting to Know Justin Miller of
Every few days, I get an email from someone asking a question about a webinar that they missed or making sure their email address was still on the distribution list for The Daily Digest because they stopped receiving it, or some other reason, and those emails often thank me for everything I have done for … The post A Special Thank You, From Me to You first appeared on AccountsRecovery.net.
Surprising probably exactly zero people, Rep. Patrick McHenry [R-N.C.] was selected yesterday to be the next chair of the House Financial Services committee. Rep. McHenry, who has been ranking member of the committee for the past two years, will take over for Rep. Maxine Waters [D-Calif.] when the new congressional term is gaveled into session … The post McHenry Tapped to Lead House Financial Services Committee first appeared on AccountsRecovery.net.
Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.
A District Court judge in Colorado has denied a defendant’s motion to dismiss in a class-action Fair Debt Collection Practices Act case, ruling that a document it sends to individuals who are being evicted by their landlords was sufficiently alleged by the plaintiff to be a deceptive communication claim and that the actions of the … The post Judge Denies MTD in FDCPA Class Action Over Eviction first appeared on AccountsRecovery.net.
EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call … The post Complaint Accuses Collector of ATDS Contact via Text After Being Informed of Attorney Representation first appeared on Accounts
Regulation F has had “little effect” on the communication methods used by third-party debt collectors, with email communications placing a “distant third” behind letters and phone calls attempting to get in touch with consumers to pay their unpaid debts, according to a report released yesterday by TransUnion on the third-party collection market.
EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call … The post Class Accuses CRA of Allowing Furnisher to Change DOFD first appeared on AccountsRecovery.net.
When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.
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