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Authorised push payment fraud has been made more attractive to criminals since the advent of real-time payment schemes, such as Faster Payments in the UK — crooks can quickly take the money and run. This type of fraud is on the rise – but what is it? And who are the victims? Authorised push payment fraud, also known as APP fraud, happens when fraudsters deceive consumers or individuals at a business to send them a payment under false pretences to a bank account controlled by the fraudster.
Help us name our new “TOUGH GUY” Our new “tough guy” ads that will be circulating the web and traditional marketing avenues for the next little while. In an effort to revamp our marketing ideas and techniques, this tough guy was born. Since that time, we have grown quite attached to him and his vision for our company and the collection industry in general.
The Indiana Consumer Law Group/The Law Office of Robert E. Duff announces the recent filing of a lawsuit against attorney Daniel W. Sandlin and Sandlin Law Group PC. Our client lived in the 10 West Apartments (formerly Cambridge Station Apartments). She moved out at the expiration of her lease, but the apartment management (Ardizzone Group Management Company) claimed she owed $315 in cleaning expenses.
AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?
Why is your customer liquidating this Christmas? While you are busy trying to fill the last orders of the season, have you wondered just how many of your customers are making decisions about the life and continuity of their businesses? You may be doing all the things that are “important” this time of year. Trying to service the big retailers, scrambling to ensure credit holds are released, orders are shipped, and ensuring your billing is running smoothly as the Christmas Season
The holidays are quickly approaching and that means consumers will be inundated with sales and gift idea must haves for their families. For debt collectors, this time of year can be especially challenging when attempting to recover past due bills and bad debt. On the one hand, the debt is past due and businesses have a right to be paid. On the other hand, debt collectors must be sensitive to the financial challenges of the debtors they're contacting.
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The holidays are quickly approaching and that means consumers will be inundated with sales and gift idea must haves for their families. For debt collectors, this time of year can be especially challenging when attempting to recover past due bills and bad debt. On the one hand, the debt is past due and businesses have a right to be paid. On the other hand, debt collectors must be sensitive to the financial challenges of the debtors they're contacting.
Offers for debt settlement and debt repayment plans often sound too-good-to-be-true. According to the Consumer Financial Protection Bureau “a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly”, Freedom Debt Relief’s offers actually were too-good-to-be-true. In a recent lawsuit, the CFPB alleges that “Freedom charges consumers without settling their debts as promised, makes customers negotiate their own settlements, misle
By Caren D. Enloe When does the statute of limitations begin to run for a letter that runs afoul of the FDCPA? That is the issue which was presented in a recent case before the Eastern District of New York. In Gil v. Allied Interstate, LLC, 2017 U.S. Dist. LEXIS 182824 (E.D.N.Y. Nov. 3, 2017), the consumers filed suit June 5, 2017 seeking damages under 15 U.S.C. §1692g for a letter dated June 1, 2016.
Many of AGA’s clients participated in CreditToday’s Staff Benchmarking Survey earlier in the year and we are happy to provide you a copy of it for your review. Is your staff size appropriate? Are you overstaffed? Understaffed? How does your staff size impact your ability to conduct critical functions? … And, how would you really know the answers to these questions?
Can a bank be sued for acting as a “debt collector” under the California Rosenthal Act? You are probably tempted to answer “yes” it can, because you know the Act defines a “debt collector” to include an entity that is collecting on behalf of itself or on behalf of third parties. But a closer look at the activities performed by employees of the bank in question may reveal that it is not, in fact, collecting on its own behalf.
Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.
The thought of chasing customers to collect the money you’re owed probably isn’t the first thought on your mind when operating a business. At Point Law, we specialize in commercial , government , and healthcare debt collections and we’re here to provide solutions to collect your unpaid invoices. Not getting paid for services performed or products sold can severely affect your cash flow.
With all the benefits of artificial intelligence, many of our customers are wanting to leverage machine learning to improve other types of analytic models already in use, such as credit risk assessment. With 30 years of experience with AI and machine learning under our belt, we can certainly help. My colleague Scott Zoldi blogged a few years ago about how we use AI to build credit risk models.
Simplicity Debt Collection Software is pleased to announce the roll out of its new Enterprise Debtor Payment Portal. This fully functional portal allows you to empower your debtors to make payments, settle accounts, set up payment plans, confirm their information and so much more. Use this application easily from your own website or direct them to our portal, either option is now available.
The Indiana Consumer Law Group/The Law Office of Robert E. Duff announces the recent filing of a lawsuit against Ryan Dillon and Dillon Legal Group. The Complaint alleged that Ryan Dillon and Dillon Legal Group sent a collection letter to an Indiana consumer that failed to comply with the Fair Debt Collection Practices Act because it misrepresented the consumer’s rights under the Act.
Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.
If you have a judgment or tax lien on your credit reports, you may be in for a pleasant surprise. Most judgments and half of tax liens are going to come off credit reports.
When it comes to using alternative data in credit risk assessments, the field has really opened up over the last few years. Alternative data is a hot topic, in part because of the data explosion of the last few years, and in part because of the drive in lending for financial inclusion. Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk models.
Home Blog FICO Modelling Deposit Price Elasticity: What Is It All About? A price elasticity model enables the product team to set deposit rates with a sound understanding of the expected performance from the rate strategy FICO Admin Tue, 07/02/2019 - 02:45 by Neel Williams Senior Principal Consultant expand_less Back To Top Tue, 04/18/2023 - 08:45 The banking industry is rapidly changing as leading financial institutions have begun using predictive modelling and price optimization to improve dep
. Which works better for modeling credit risk: traditional scorecards or artificial intelligence and machine learning? Given the excitement around AI today, this question is inevitable. It’s also a bit silly. While some new market entrants may have a vested interest in pushing AI solutions, the fact is that traditional scorecard methods and AI bring different advantages to credit risk modeling — if you know how to use them together.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
There could be any number of legitimate reasons your customers aren't paying their bills on time. They may not have received the bill. They could be dealing with an overwhelming amount of debt and shame. Or they may be in the habit of paying after the due date. In any of these cases, your business accounting is affected when your customers don't pay in a timely manner.
When starting and growing a business, it's easy to get caught up in activities such as research, development, sales, customer service, and more. Cash management may be overlooked unless you start to feel it where it hurts. A steady and dependable cash flow keeps the lights on and contributes to more investment in your business. Managing recurring revenue streams or accounts receivable must be made a priority.
A 2017 TransUnion Healthcare analysis revealed that 68% of patients with $500 or less in medical bills did not pay the full balance in 2016. This trend is expected to rise to 95% by the year 2020. As a healthcare provider, patient care and treatment is the primary reason for doing what you do. Unfortunately, many patients will not seek treatment or continue care if they are unable to pay their bills.
Zombies may have a frightening connotation but for many American consumers, zombie debt is downright terrifying. Haunting individuals who are doing their best to pay their bills on time and rebuild their credit score , zombie debt eats at the brains of those who want to put to rest long overdue debts that they thought were resolved. What is "zombie debt" and Is It a legitimate collections practice?
Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.
By Caren Enloe October 26, 2017 With the growth of technology and the development of the fintech market, an unprecedented amount of consumer financial data has become available. While protections through the FTC Safeguard Rule and EFTA provide certain consumer protections, there are coverage gaps as the regulatory scheme has struggled to keep up with technological advancements.
The recent outbreak of natural disasters left certain areas of the country reeling. No power, no water, and blocked roads resulted in no way to distribute product or services, and no way to collect receivables. Businesses both large and small were in a panic. Why? No cash flow. How are they going to get paid? The answer is – they are not! At least not in the near term.
By Zachary Dunn October 25, 2017 An unpublished opinion from the Sixth Circuit provides a useful application of the statute of limitations to bar a debtor’s claims under the Equal Credit Opportunity Act, 15 U.S.C. § 1691e (“ECOA”). In Guy v. Mercantile Bank Mortg. Co. , 2017 U.S. App. LEXIS 19329 (6th Cir. 2017), the Guys, a married African-American couple, owned and operated separate businesses.
Property managers and landlords are continually barraged with things to do. From filling properties with quality tenants, to managing those tenants and properties, to collecting from late-paying tenants, there has to be a way to manage ALL THE THINGS. Property management software is literally designed to make a property manager's life easier. As with any technology, the benefits must outweigh the costs.
When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.
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