Debt Recoveries
DECEMBER 1, 2014
This past week our Managing Director, Adam Stewart, attended the Third World Credit Congress in Sydney. The conference itself was fantastic, featuring speakers from all around the world, all leaders of the industry. The main pieces on the agenda were cash flow, a business’ ability to function in a compliant world and positive credit reporting (trends and the future).
FDCPA Defense
NOVEMBER 11, 2014
Section 1692g of the FDCPA says collectors must provide notice to consumers within five days of the initial communication regarding the debt, stating the amount of the debt, the name of the current creditor, and explaining the consumer’s right to dispute the debt and to obtain verification. You might assume that a collector can comply with that section by simply copying the language from the statute into their initial notice to consumers.
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National Service Bureau
JULY 2, 2014
We have discussed the important questions to ask when analyzing and selecting a healthcare collections agency and went over some of the keys to finding the right partner for your organization. But once you’ve made your selection, how do you know which accounts should be sent out for collection? And maybe more importantly, how do you know when to suspend your internal collection efforts and send in the experts?
Debt Recoveries
DECEMBER 1, 2014
End of financial year is coming up which is a great time to generate extra income from your closed file audits. This is a great way to identify lost recovery opportunities from files that have previously been written off. DRA can conduct a closed file audit in your office or by remote access to your system. Please contact Rina Giacchi for more information The post April 2011 appeared first on Debt Recoveries Australia.
Speaker: Mark Stovel
When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.
Debt Recoveries
DECEMBER 1, 2014
Welcome to the New Year to all our clients. Adam Stewart will be conducting closed file audits in NSW and QLD for most of January and February. If you haven’t already booked him in, now’s the time. See if he can find some of your over-looked or missed opportunities and make you some money. Call him now on 0403 429 951. The post January 2011 appeared first on Debt Recoveries Australia.
Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
Debt Recoveries
DECEMBER 1, 2014
Now is a good time of the year to clear out all the old claims files and get them checked over for possible recovery opportunities. Closed File Audits are a specialist service provided by DRA. Through closed file reviews money is recovered on behalf of a client from insurance claims that have previously been closed. One of the greatest internal expenses experienced by a lot of insurance organisations is claims leakage.
Debt Recoveries
DECEMBER 1, 2014
Bursting at the seams! It looks like we may need more room for the growing DRA family. Commencing in December, DRA will be taking on another 100 square metres of space to enlarge their Melbourne offices. Rina Giacchi, Operations Manager says, “We have to service a couple of new clients and we are also getting more auditing work from our existing clients, so we need a separate area for our auditing and skip-tracing staff.
Debt Recoveries
DECEMBER 1, 2014
DRA has a new look and logo. As part of our on-going organic growth, we have updated the DRA logo and made some changes to our web-site, just to freshen it up and give it some colour. We have also added some extra features for our clients. As usual, our clients have full access to our on-line collections system, so they can view all their files on line.
Debt Recoveries
DECEMBER 1, 2014
DRA On-line System Upgrade. As part of our on-going commitment to bring our client the latest technology and provision of on-line access, our mercantile system has now been updated. This means that when clients log into to the DRA system, they will have a more user-friendly interface. The interface has been modeled on the National Australia Bank web-site.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
Debt Recoveries
NOVEMBER 20, 2014
Welcome to WordPress. This is your first post. Edit or delete it, then start blogging! The post Hello world! appeared first on Debt Recoveries Australia.
National Service Bureau
JULY 2, 2014
Now that you know how to choose the right healthcare collection agency for your practice, and you understand when to send delinquent patient accounts out for collection , now it’s time to make sure your collections partner is doing their job while also delivering the results they promised. There are a few red flags when working with a healthcare collection agency that can be a sign of bad things to come.
National Service Bureau
JULY 2, 2014
When most doctors or healthcare professionals think of patient collections, they think of the billing processes and procedures initiated after services have been rendered. This typically means placing most of their collection efforts on the back-end stages of the revenue cycle when collecting from patients is often most difficult. But in recent years, in response to the rise of slow-paying, self-pay patients, many medical practices are shifting their collection efforts to the front-end of the re
National Service Bureau
JUNE 26, 2014
Analyzing a healthcare collection agency is not a simple task. This is especially true if you are a small to mid-size healthcare facility and are unfamiliar with how collection agencies operate. You might not be aware of the methods collectors use to facilitate payment or may very likely be hesitant to outsource such a sensitive process as patient collections.
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FDCPA Defense
MAY 27, 2014
Does a consumer need to be “protected” from repaying his own debts? Can a consumer be “harmed” if he voluntarily makes a payment on a debt that he admittedly owes? The CFPB apparently believes that sometimes the answer is “yes.” The CFPB and the FTC have forcefully argued that debt collectors should make an affirmative disclosure to consumers when they are seeking to collect debts that cannot be judicially enforced, and that the failure to make this disclosure may violate the FDCPA.
FDCPA Defense
MAY 6, 2014
The CFPB does not want debt collectors to tell consumers that paying their debts might help them to improve their credit score. Nor does the CFPB want collectors to encourage consumers to pay by informing them that their failure to do so might harm their credit. The Bureau made this point crystal clear in the Bulletin that it issued in July 2013 entitled “ Representations Regarding Effect of Debt Payments on Credit Reports and Scores ” where it claimed that making such statements might amount to
FDCPA Defense
MARCH 2, 2014
The Dodd-Frank Act gave the Consumer Financial Protection Bureau (“CFPB”) sweeping authority to prohibit the use of “unfair, deceptive or abusive” acts or practices (“UDAAPs”) in connection with the collection of consumer debts. These terms are broadly defined to provide the CFPB with maximum flexibility when carrying out its consumer protection mission.
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