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FTC Takes Action Against Phantom Debt Collector That Collected Millions In Bogus Debt From Consumers

Collection Industry News

The Federal Trade Commission is taking action against a Georgia-based debt collector that tricked consumers into paying more than $7.6 The company’s collectors call consumers out of the blue and threaten them with arrest, wage garnishment, and lawsuits if they don’t pay a supposed debt. The case will be decided by the court.

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Best Practices for Call Baiting in Debt Collection

PDC Flow

In rare cases, a baiter may try to prompt the Consumer Financial Protection Bureau or Federal Trade Commission to deem the violations as unfair, deceptive, or abusive acts and practices (UDAAPs). Education: Educate your employees. Are you going to garnish my wages? Anytime a new bait comes along, alert your staff.

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Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Department of Education announced that about 72,000 student loan borrowers, who were defrauded by their schools, will receive student loan forgiveness that could total $1 billion. In recent days, many financial industry trade associations in dialogue with the CFPB have said they want to work with consumers struggling in the pandemic.

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

Earlier this month, the Federal Trade Commission (FTC) modified its Telemarketing Sales Rule (TSR) guidance webpage to clarify the requirements for obtaining consent to deliver calls with prerecorded messages and the elements of assisting and facilitating liability. For more information, click here. For more information, click here.

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

On November 9, the Department of Education (DOE) announced its plan to implement an oversight strategy of federal student loan servicers that provides several pathways for identifying problems that can harm borrowers, in real-time. For more information, click here. For more information, click here.

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6 Best Tax Relief Companies of 2021

Better Credit Blog

The Federal Trade Commission (FTC) warns that many tax relief companies make false claims and take money upfront, but then fail to take the steps to resolve their client’s tax debts on their behalf,” says Holly Johnson over at GoodFinancialCents. Their employees and website resources are extremely credible.

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Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Federal Trade Commission (FTC) sent a warning letter to a financial aid company based in New York as part of its effort to monitor the marketplace for questionable claims arising from the COVID-19 pandemic. ” The toolkit offers small businesses free operational tools and educational resources to help reduce cyber risks.