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Provana Acquires Palinode, Further Strengthening Dispute Solutions for Financial Institutions

Account Recovery

Provana, a leading provider of tech-enabled services for the financial and receivables management sector, today announced its acquisition of Palinode, a recognized leader in credit dispute management solutions for financial institutions. Transform outsourcing into a strategic advantage with Provana. Learn more at provana.com.

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Text Messaging: The Next Frontier in Consumer Engagement for Financial Institutions

Account Recovery

As financial institutions continue to seek effective ways to communicate with consumers, text messaging (SMS) is emerging as a powerful tool to boost engagement, according to a published report. Financial institutions are increasingly using it as a way to build trust and create personalized consumer experiences.

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CFPB and Justice Department Issue Joint Statement Cautioning that Financial Institutions May Not Use Immigration Status to Illegally Discriminate Against Credit Applicants

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) and Justice Department today issued a joint statement that reminds financial institutions that all credit applicants are protected from discrimination on the basis of their national origin, race, and other characteristics covered by the Equal Credit Opportunity Act, regardless of their immigration status. (..)

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Barr Introduces Bills to Curb Investigatory, Enforcement Powers of CFPB

Account Recovery

Why it matters: If passed, these bills could significantly weaken the CFPBs ability to regulate financial institutions and enforce consumer protection laws. This would be a major win for lenders, debt collectors, and financial service providers, while consumer advocates warn it could reduce oversight of abusive practices.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

This entertaining and informative eBook will help your financial institution uncover the best practices when it comes to appealing to mass audiences. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers.

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CFPB Report Highlights Gaps in Financial Data Privacy Protections

Account Recovery

Why it matters: The CFPB’s report draws attention to how existing federal privacy protections, primarily governed by the Gramm-Leach-Bliley Act (GLBA) and the Fair Credit Reporting Act (FCRA), have limitations in safeguarding consumer financial data.

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CFPB Report Details Carveouts for Financial Institutions in State Data Privacy Laws

Consumer Finance

The CFPB released a report examining federal and state-level privacy protections for consumers’ financial data.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes. With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Case Study Franklin Mint)

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The Anti-Money Laundering Act of 2020: Initial Catalysts, Current Implications, and Future Impacts

Speaker: Elizabeth "Paige" Baumann, Founder and CEO of Paige Baumann Advisory, LLC

Treasury’s Financial Crimes Enforcement Network (FinCEN) pursuant to the AMLA so far Anticipated impacts of the AMLA to financial institutions required to have AML programs and other entities Save your seat and register today! March 22nd, 2023 at 9:30 am PDT, 12:30 pm EDT, 4:30 pm GMT