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Performant Recovery Penalized $700,000 for Delayed Loan Relief Scheme

Account Recovery

a debt collection agency accused of delaying student loan rehabilitations to increase fees. Performants practices, which cost individual borrowers thousands of dollars, have resulted in a $700,000 penalty and a ban on the company from servicing or collecting any student loan debt. Learn more.

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Ed. Dept. Delays Start of Student Loan Collections Until 2025

Account Recovery

The Department of Education is making its student loan collection on-ramp a little longer, announcing that it will start reporting late or missed student loan payments to credit bureaus in early 2025, a delay from the originally planned start date this month.

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CFPB Supervisory Highlights Report Details Issues with Student Loan Debt Collection

Account Recovery

The Consumer Financial Protection Bureau yesterday released a special edition of its Supervisory Highlights report, sharing its findings from examinations related to student loan refinancing, private lending, servicing, and debt collection. Why it matters:Student loans represent $1.77 Why it matters:Student loans represent $1.77

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Eleventh Circuit Affirms Ruling Against Loan Servicer Over Convenience Fees

Account Recovery

The Court of Appeals for the Eleventh Circuit has affirmed a lower court’s ruling for the plaintiffs in a Fair Debt Collection Practices Act case over convenience fees, ruling loan servicers are prohibited from charging anything not expressly authorized by the underlying agreement or permitted by law. to $12 per transaction.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers.

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Outgoing Administration Publishes Blueprint to Prevent Student Loan Defaults

Account Recovery

On its way out the door, the Department of Education has published a memo outlining the steps that the new administration should take to prevent individuals from defaulting on their student loan payments and the importance of continuing the actions that have been taken by the outgoing administration.

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LendUp to Stop Making New Loans, Collecting on Certain Existing Loans, Under Settlement with CFPB

Account Recovery

Three months after it was sued by the Consumer Financial Protection Bureau for violating a 2016 consent order for a number of alleged violations, LendUp Loans has agreed to stop making new loans and collecting on certain outstanding ones while also paying a fine of $100,000, the Bureau announced yesterday.

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Exploring the Overlap: Cost Optimization and Digital Transformation

Speaker: Alex Jiménez, Managing Principal, Financial Service Consulting for EPAM

Many US banks are bracing for increased defaults and lower demand for mortgages and other loans as interest rates have increased. Global economic conditions are soft at best. From a budget standpoint, US banks are feeling the pinch. The largest banks have increased reserves to protect against deteriorating economic conditions.